Domestic Shipping Policy: We ship throughout the United States using USPS priority mail. Shipping rates are dependent on the amount of products purchased.
Order processing time 3-5 business days. You will be provided a tracking number once the products are shipped.
International Shipping: Are you looking for International Shipping? Send us an email: firstname.lastname@example.org. We will respond within 24 hours to coordinate shipping. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Packaging: Dolls will always come packaged in a clear plastic sealed cover with the H+H tag on the arm. If any products are not sealed and have damage at the time of delivery please send us an email: email@example.com.
We don not accept returns. If you receive a damaged product please contact firstname.lastname@example.org for exchange instructions.
Please note that each doll is made by hand and will have its own unique characteristics.
This makes every doll special!